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Refund Policy
Last updated September 30, 2026. Pro purchases are processed by Paddle.com, our reseller and Merchant of Record.
Requesting a refund
We offer a 30-day money-back guarantee. If you are not satisfied with your Pro purchase, request a full refund within 30 days of the order date through paddle.net or email hello@verfiai.app. Paddle handles returns and customer service for orders. Your statutory rights remain unaffected. See Paddle’s Refund Policy for processing details.
Canceling a subscription
Cancellation stops future renewals but is different from a refund. Open My reports to manage your subscription in Paddle’s billing portal. Pro access continues until the end of the paid billing period. See our Terms of Service.